Refund & Cancellation Policy
Login to your trading account and register your withdrawal;
Please note that withdrawals are credited back to you via WIRE TRANSFER. For example, if your initial deposit was via credit card then the withdrawal is credited to you via the WIRE TRANSFER with surplus funds (if applicable) credited to your nominated Bank account.
We would like to inform that we DO NOT allow refund request for Credit Cards. We accept refund request only for WIRE TRANSFER.
We do not allow withdrawal in the form of refund (This means that any request for earnings to be withdrawn via the same credit card used to initially deposit the money is not allowed.)
We cannot be held responsible for delays caused by incomplete documentation or your Bank’s internal procedures. Bank fees incurred as a result of Bank transfers are not charged from our side. However, the sending and/or correspondent banks may charge according to their own fee structure.
If you have any questions relating to withdrawals or you would like assistance in completing the documentation, don’t hesitate to contact us at +442080893587 or email us at firstname.lastname@example.org.